We want you to know how we collect, use, share and store your personal information when using CARNEO.
We created CARNEO to help you monitor your health and fitness and work to achieve your personal goals. Personal information, such as height, weight, or sleep time, required from you help you achieve these goals and provide tailor-made reports and statistics.
When you create a CARNEO account, we collect your email address and name / nick.
When you add a device to your CARNEO account, we ask you for information such as height, weight, gender, and date of birth so we can customize your statistics.
We would like to ask you to grant the position permission. The CARNEO FIT app obtains location data to enable the following features:
If you do not agree to the background location permission, you will not be able to access the latest weather forecast and accurate movement data.
When you sync your device, we collect data such as time and date of synchronization to make it easier to detect and resolve potential synchronization issues and provide you with better customer support.
If you sign in to CARNEO using a social networking account, we ask you for allowance to receive information from this account, but we only keep an email address so that we can link it to your CARNEO account.
Not. You can use your device for all activities without uploading data from your device to your CARNEO account. However, you will not be able to use some features of CARNEO ,e.g. reports.
We use the information we require (to provide support) to improve your impression of CARNEO.
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Your personal information, e.g. height, weight, gender, and age, we use to provide you with more accurate statistics (e.g,. how much calories you burned during activity) and reports (such as how you are compared with similar users).
We use your contact information to send you notifications and, if your consent, to let you know about new products, applications, and features.
Absolutely not. We do not sell your personal information to anyone. In addition, we only share your personal data with others in specific situations.
Some of the data in this app may be shared with other third-party services. In order to reach rich third-party sports and health services (including Google fit, Apple health, Strava and other third-party providers), after confirming the appropriate authorization, this service will synchronize sports data with the relevant third-party platform or server according to the specific content of the service you have selected. This sports data may include sensitive personal data that is shared in order to provide the third party with relevant sports and health services. To view and manage data shared with a third party, you must log in to the third party service's website or app. When the service is not needed, you can cancel the authorization on the respective service provider's site. Once the authorization is cancelled, the third party will delete the personal data collected from the "CARNEO FIT" application within a reasonable period of time. Based on your active authorization, the third party will gain access to the personal data necessary for the respective services. The collection and processing of specific data is governed by the third party's privacy policy.
(Google FIT) CARNEO FIT use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. Link to Google API Services User Data Policy Google FIT »
The CARNEO FIT App does not transfer Personal Data outside the European Union to third countries and/or international organizations.
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TRUST System will make your personal information available to law enforcement authorities or other legal issues.
You can send the relevant request by e-mail to info@carneo.sk or send it by mail to TRUST System s.r.o., Priemyselná 8/E, 917 01 Trnava, Slovakia or by phone on CARNEO support +421 33 2933 112.
When creating a CARNEO account, we ask you to provide an email address and a name. If you want, you can name only the first name or nickname instead of the full name.
TRUST System processes your email address because you use it together with your password to sign in to your account. The legal basis for processing your email address for this purpose is TRUST System's legitimate interest in protecting your account's security. TRUST system also processes your email address for the purpose of delivering important information about your products, applications, or CARNEO account (for example, important information about security or substantial changes to this privacy policy). The name you provide will be assigned to your account profile and will only be displayed to you.
If you consent to the delivery of marketing information from TRUST System, TRUST System will place your account in the list of accounts for which marketing information on CARNEO products and applications will be sent. The legal basis for processing your account for this purpose is your consent. You can revoke your consent at any time by changing your preferences in your app's settings.
TRUST System will assign an email address provided by your social network operator to your CARNEO account so you can use it to sign in to your CARNEO account in the future if you no longer want to sign in with your social network credentials. The legal basis for processing such information for this purpose is TRUST System's legitimate interest in providing you with an alternate login option and securing your account.
Your activities (walking, walking, hiking, etc.) and activity data (steps, distance, pace, activity time, calories, heartbeat, sleep, position, etc.) you have the option to upload from your device to your CARNEO account. You can use your device without giving us permission to upload your activities to your CARNEO account. If you decide to upload your activities to your CARNEO account, you can specify in your CARNEO account privacy settings whether other users can see your activity data. Your activity data is set to "private" by default.
If you decide to upload data about your activities to your CARNEO account, TRUST System processes them to analyze them, see your location during activity and segment maps, view heart rate metrics, score stress, monitor your fitness goals, and share data about your activities with other users, if you wish. If you are staying in the European Economic Area, the legal basis for such processing is your explicit consent, which you can revoke at any time in the CARNEO settings.
If you decide to upload your CARNEO activity data (steps, distance, pace, time of activity, burned calories, heartbeat, sleep, etc.) from CARNEO to your CARNEO account and you have opted in to participate in statistics, your CARNEO account you'll see a statistics section where we'll give you recommendations and motivational reports, comparing your activity data with aggregated activity data from other CARNEO members. If you are staying in the European Economic Area, the legal basis for processing such data for this purpose is your explicit consent that you can revoke at CARNEO at any time.
When you add some CARNEO devices to your CARNEO account, we ask you to provide additional information, your gender, height, weight, date of birth, daily level. This information is processed to calculate the number of calories you burn during activity, to provide statistics on your activities and to sleep (if you give explicit consent to the provision of statistics.) The legal basis for processing such information for this purpose is your consent. You can revoke your consent at any time by deleting your device from your CARNEO account and deleting that information from your profile.
When you synchronize your device with CARNEO application, we record transfer data, synchronization time and date, crash logs, or diagnostic logs, device information, and battery level information for the device. We process this information to make it easier to detect and correct any errors or sync issues. The legal basis for processing such information for this purpose is TRUST System's legitimate interest in removing bugs or synchronization issues and providing you with good product support.
Our sites and apps are not intended for people under the age of 16, and we ask that they do not provide TRUST System with their personal data. If we find that we have collected personal information for children under the age of 16, we will take steps to clear this information as soon as possible.
In connection with adding new products and applications, improving our current offer, and changing technology and laws, we may constantly change this privacy policy. The date of the last revision of this privacy policy can be found at the "Last Updated" password at the top of this page. All changes will take effect at the time of publishing the revised privacy policy. We will notify you when such changes are introduced and if required by the applicable law, we will ask for your approval. We will provide you with this change notice by email or publish it on WEB and CARNEO application that contain a link to this privacy policy.
We will keep your personal information while we consider your CARNEO account to be active. Below the "Your Rights" section describes your right to delete data
Your personal data collected by TRUST System is managed by TRUST System s.r.o., located at Priemyselná 8/E, 917 01 Trnava, Slovakia. The person responsible for data protection from the EU to TRUST System s.r.o. located at the same address and can be contacted by e-mail at info@carneo.sk.
Under the General Data Protection Act, you have the right to request from TRUST System access to and correction or deletion of your personal data, the right to data portability, the right to limit the processing of your personal data, the right to object to the processing of your personal data and the right to file a complaint to the supervisory authority. For more information on these rights, see the European Commission's "My Rights" page on the GDPR Regulation, which you can view in more than one language. If you are staying outside the European Union, you may have similar rights under local law.
If you live in the European Union and wish to exercise the right to limit the processing or the right to object to the processing of your data, contact the EU Data Protection Officer TRUST System s.r.o. at the address of TRUST System s.r.o., Priemyselná 8/E, 917 01 Trnava, Slovakia or by e-mail at info@carneo.sk.
If you do not live in the European Union, but you believe that, based on your local law, you have the right to limit the processing or the right to object to the processing of your personal data, please contact TRUST System s.r.o .. at info@carneo.sk.